11/28/2023 0 Comments How to get in touch with microsoftStarting tomorrow I'm going to have one of these users start working on the RDS server. I turned off other redirection options but needed to leave drives, sounds, and printers. I think it's a printer since that's the one redirected device most heavily used. Those last two symptoms all lead me to believe that something like a device is getting redirected and it can't be jettisoned when the user leaves the session. The Usermode Port Redirector can't stop either. In my case, I can stop the spooler but can't restart it. I had seen the other thread about the print spooler. The problems didn't start again until about a week after I added that last person. She could have been _causing_ the problems, but I don't know. However, I couldn't correlate it exactly to the last person added because she wasn't experiencing problems. By the time we started seeing the problem again, I went from zero users to four (out of 12). I'm trying to figure out if it's one user or not. If I tried, I'd get the consent prompt, but then nothing would happen. Attached to this symptom was an inability to run Process Explorer elevated. Other symptoms I've seen are a real session with a hung process I couldn't kill. Did they all appear at once? I don't know. When the problem happened every day, we saw multiple of those phantom (4) broken sessions.
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